THE IMPACT OF POOR STAKEHOLDERS INVOLVEMENT IN THE PLANNING AND IMPLEMENTATION OF CONSTRUCTION PROJECTS (CASE STUDY: ACCRA METROPOLIS, GHANA)

ABSTRACT
The aim of the study is to identify the impact of poor inclusion of stakeholders in projects scheduling and execution. Three objectives were set for this research work: To identify the impact of poor inclusion of stakeholders in projects scheduling and execution; To identify the approaches that would help to effectively involve stakeholders in projects scheduling and execution; and to recommend strategies for dealing effectively with stakeholders‟ pressures and claims in projects scheduling and execution in Ghana. Structured questionnaire was used to gather information from the respondents in order to obtain data for analysis of their views. The respondents were made up of professionals from the following group stakeholders involve in projects scheduling and execution. The study revealed that changes in the scope of work, poor communication, slow decision making, rejected projects by end-users/community, additional works, inadequate resources assigned to the project, struggle to clearly define the project objectives, delays and cost overruns, slow information flow between parties and abandoned projects in that order were the major impact of poor inclusion of stakeholders. It is recommended that effective communication and information flow, early involvement in decision-making and design stage, stakeholders‟ management plan/registration and regular workshops will effectively result in the inclusion of stakeholders in the planning and implementation of construction projects.


CHAPTER ONE
INTRODUCTION
1.1       BACKGROUND OF THE STUDY
Fewings (2005) depicts a stakeholder as individual, firm or experts who is keen on the outcome as well as systems required in a project. The accompanying are considered as stakeholder in construction project, enlisted temporary workers, designers and specialists, sub-contracting firms, proprietors in any ability in undertaking, nearby powers, perceived proficient bodies, group, lawmakers and natural gatherings.

As indicated by Olander, 2006, project stakeholder alludes to individual or gathering of people that are in control of stakeholder properties of Authority, Rightfulness or Importance for their cases in the endeavor. Stakeholders‟ have moving levels and sorts of interests in project in which they are involved as opined by Atkin and Skitmore (2008).

In the blink of  an  eye, verging  on  each  endeavor  happens in  an  association  where stakeholders expect a critical part in the fulfillment of set errands. Karlsen, (2002) opines that when in doubt, the endeavor is sensitive to stakeholders‟ exercises and decisions. stakeholders require the limit of arranging parts with different stakeholders, especially with the slant of stakeholder social occasions creating to endeavor to affect the  execution of construction  project  as  demonstrated  by their  individual concerns  and needs (Atkin and Skitmore, 2008).

There are two classes of stakeholders, to be specific immediate and aberrant stakeholders. Those   specifically required in the project are Direct  Stakeholders.  The customer, project supervisor,       project bolster experts, colleagues, suppliers, advisors, material and hardware suppliers, site faculty, contractual workers and subcontractors and also end clients (Lester, 2007). They are otherwise called interior stakeholders.

1.2       STATEMENT OF THE PROBLEM
The Public Procurement Act of Ghana is to guarantee responsibility and straightforwardness of open assets. The proof of an extensive number of rejected and

abandoned construction project across the nation means that the poor stakeholders inclusion in the planning and implementation of the activities.

Bourne and Walker, 2005 hypothesized that there is the need to distinguish stakeholders' energy and mapped in like manner with a specific end goal to fathom their potential effect. Applicable techniques could then be authorized to enhance the positive and minimize any negative impact. His attestation is in concurrence with Lim et al, (2005) in his accommodation that inability to welcome stakeholders' impact has prompted incalculable task disappointments, fundamentally on the grounds that construction stakeholders' have the assets and ability to stop construction project.

As indicated by Olander and Landin (2005) amid the previous decades, the construction project worldwide has a poor record of stakeholders‟ management, and the construction project in Accra the capital of Ghana is not an excellent case. Moreover, Jergeas et al (2000) expressed that the compelling management of task stakeholders is considered as an essential key to project achievement Jergeas communicates worry that "the stakeholders may not be fulfilled by the undertaking's result." In perspective of this issue

articulation, the analyst tries to distinguish the effect of poor stakeholders' contribution in planning and actualizing construction project.


1.3       RESEARCH QUESTIONS
The focus of this study is geared towards stakeholders' expectations and effective inclusion in projects implementation. The focus will enable researcher achieve a successful project within the required time, cost, quality, scope, elimination of disputes and conflict, and proper acceptance by end-users.

In view of achieving that, the research will be addressing the under listed questions:

What are the impacts of poor stakeholders‟  involvement  in projects?

What are the approaches that would help to effectively involve stakeholders‟ projects?

What strategies could be put in place to effectively respond to stakeholders‟ pressures and claims in the planning and implementation of construction projects in Ghana

1.4       AIM AND OBJECTIVES OF THE STUDY
1.4.1    AIM OF THE STUDY
The aim of this research is to identify the impact of poor stakeholders‟ involvement in the planning and implementation of construction projects.

1.4.2    OBJECTIVES OF THE STUDY
Identification of the impact of poor stakeholders‟ involvement in the planning and implementation of construction projects.

The approaches that would help to effectively involve  stakeholders  in projects.

Identification of strategies for dealing effectively with stakeholders‟ pressures and claims in project scheduling and execution in Ghana.


1.5       SCOPE OF THE STUDY
This Study is centered on the impact of poor stakeholders‟ inclusion in projects scheduling and execution. The scope is limited to Government of Ghana funded construction projects in the Accra Metropolis, Ghana. The respondents were Clients, Contractors and Consultants. The number of inhabitants in the study contained Consultants, Client, and Contractors who are involved in projects scheduling and execution in the Accra Metropolis. The study populace utilized was comprised of the contracting organizations that have a legitimate enrollment in the accompanying fields: Government supported building and road projects. The customer or proprietor offices comprise of all administration set up associations that partook in in projects scheduling and execution in the Accra Metropolis. The expert organizations comprise of all professionals that have a substantial enrollment of professions and are involved in in projects scheduling and execution in the Accra Metropolis, Ghana.

1.6 SIGNIFICANCE OF THE STUDY
This  study will serve as premise for future studies by researchers into the reasons why

stakeholders ought to be viably  involved  in project scheduling and execution.

This examination will change some ineffectual methods for stakeholders' inclusion in projects remembering  the point  of  successful project within cost, time, quality,  desire and extent of the stakeholders.

The  techniques uncovered in this exploration will extend  project teams to viably involve

stakeholders in project scheduling and execution  in Ghana.


1.7       RESEARCH METHODOLOGY
The research methodology for the study consists of the study design, population, sample

scope and method, data sources and method for gathering data and others.

Structured  questionnaire  was used as the gathering instrument for taking views from the

respondents  in order  to  obtain  data  for  analysis  of their  views. The population of this study was made up of the following stakeholders involve in the planning and implementation of construction projects; Clients, Consultants and Contractors.

In this study, quantitative method was employed in the data analysis. The data entry and analysis of data collected from field were processed with Microsoft Excel and the Statistical Package for Social Sciences (SPSS).

1.8       RESEARCH STRUCTURE
The thesis consists of five  (5) parts as below;
Part 1: Refers to chapter one that gives overview of the thesis and includes; background of study, statement of problem, aim and objectives, research questions, significance of the study, research methodology, scope of the study and research structure.

Part 2: Literature review; the literature related to impact of poor stakeholders‟ involvement, stakeholder involvement and management and relevant issues in stakeholder inclusion in projects scheduling and execution.

Part 3: Methodology, this chapter is where the researcher describes the procedure of the methodology in line with the structured questionnaire.

Part 4: Findings and Discussion. This chapter gives the results of the research. The findings will be discussed into details as well.

Part 5: Conclusions and Recommendations of the research towards effective involvement of stakeholders before, during and after planning and execution of construction projects.

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Item Type: Ghanaian Topic  |  Size: 70 pages  |  Chapters: 1-5
Format: MS Word  |  Delivery: Within 30Mins.
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