Abstract
The objective of this study on “Public Relations: As A tool of Industrial Harmony. A study of Nigeria Police Headquarters Enugu” look into the internal and external problems of Nigeria police and how the police relations officer has succeeded or failed in resolving problems. Problems such as the welfare of the police, its relationship with the public and how the police manage crowd and crisis in Enugu State. To achieve this, survey research method was adopted with questionnaire as the instrument to elicit responses from the respondents. Findings drawn from the study revealed positive that police serving in Enugu faces internal and external problems such as poor salary, poor equipments at home and offices, insufficient accommodation, poor medical care and poor relationship with the publics; which makes it difficult for the police to manage crisis due to inadequate information from the publics. The study therefore recommended that police should stop extortion, bribery and corruption, brutality, aiding and abating crimes because of their position in the society. The publics should contribute positively to give vital information to the police to fight against crisis. The Police Public Relations Department should handle the internal and external problems through their cordial relationship with the press. Finally the government should take serious maintenance of the police in their welfare, so that they would take their work seriously.
CHAPTER ONE
INTRODUCTION
According to the 7th edition of Oxford Advance Dictionary, “Public Relations is described as the business of giving the public‟s, information about a particular organization or person in order to create a good impression.”
Following from the description, the police rely upon the general public for minimum level of support to accomplish their mission public information is very vital to the police, because it is a strongly held value in our culture that the informed and educated citizens are the best participants in democratic government.
Alienation exists because the police and society. Attempts have been made to bridge that gap between the police and the citizens. One often hears police officers say that the Community does not understand the role and how to inter-relate with the community.
In the past, police considered themselves as pure administrative officer, enforcing law without discretion. But today police administration recognizes that discretion is an important role. As a result the police officer forgets his exact role in the force, because he uses discretion method....
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Item Type: Project Material | Size: 78 pages | Chapters: 1-5
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